This week we take you to the Southern part of USA to look at how a brand like Ford can take advantage of the relationship that trends like the hip-hop infused Slab Culture has with its brand.

Host: Ghani Kunto
Guest: Steve Bayley

The problem with success is that it’s only replicable when all independent variables remain the same.  Increasing your budget on the same strategy that worked before will only exacerbate the problem.  The strategy that got you there won’t keep you there.

Take Pepsi’s example.  The company’s success with the classic Pepsi Generation campaign kept driving it down similar paths.  It would use more up-to-date celebrities, use different advertising channels to capture eyeballs, and throw more money at it, but the basic premise remained the same.  The result?

PepsiCo announced it would spend $1.2 billion over three years to reinvigorate its beverage brands via a complete packaging, merchandising and marketing overhaul. But with 2011 marking the third year since that announcement, news that the Pepsi brand slid to third place surely came as a psychological blow to employees.

from How Pepsi Blinked, Fell Behind Diet Coke

In a painfully comedic twist, when a tweaked version of the old strategy doesn’t work, “branding experts” would proclaim that it’s time to go back to the basics.

The whole reason you modified the old strategy was because you know it won’t work, and now you’re saying you want to go back to it?

Please.

This lost of market share is a wake up call.  Don’t go back to sleep hoping to dream of the good ‘ol days.

 

How can companies create dialogue with customers?

February 6, 2012

They can’t. What they can do is let their people have dialogue with customers, or better yet, create space for customers to have dialogue among themselves. Unfortunately, even though customers don’t want a dialogue with companies, companies still try their best to have a “dialogue” with customers.  Qtel from Qatar for example.  It tries to create [...]

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How much of your life is on Facebook?

February 1, 2012

Just how much has Facebook become ingrained in our daily social interactions? “Face-stalking” and “Facebook Creeping” has become part of the courting process for youth in USA.  Some parents set up Facebook profiles for their kids to record their early childhood and help relatives stay updated.  There’s even an app for you to send post-mortem [...]

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Myth #7: “We are different here”

January 30, 2012

  Just how different are youth in different parts of the world? With internet penetration rapidly on the rise even in the most remote parts of the world, the old model of Attention Economy is being replaced by the new model of Interest Economy.  Youth are congregating based on interests rather than geography.  Consider fans [...]

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Myth #6: Youth are risk takers

January 30, 2012

  “Want to sell to young people? Oh, you need to show a kid pulling a skateboard trick over a set of stairs.  Or, better yet, parkour!  Yes, lets show kids jumping from rooftops to rooftops.  Oh, you don’t want to alienate the female segment?  Sure, we’ll have one of them be a girl in [...]

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Myth #5: The Digital Natives

January 30, 2012

  Ask any young person whether she’d prefer to meet his friends online or offline, and the answer is clear. Lena Garzarelli, 13, an eighth grader in Asheville, N.C., who spends as much as two hours each day on Facebook, video chatting with friends and using other multimedia, said that the technology, on the whole, [...]

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Myth #4: Youth are lazy

January 30, 2012

  “Apathy.” That word has been indiscriminately thrown around by adults to describe the youth.  Surprising, especially if you take into account the number social movements that were driven by youth.  Consider Occupy Wallstreet for example.  Starting from New York, the Occupy movement spread across US online and offline. Consider also the amount of time [...]

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Myth #3: It’s all about Fun, Cool and Entertainment

January 30, 2012

  Imagine yourself as a teen, hanging out with your friends in your room, and your loud uncle suddenly came in wanting to “hang out out with you guys.” Worse still, he’s wearing a backward baseball cap and baggy pants, and he’s speaking with a hip hop slang because he had “read somewhere that’s what [...]

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Myth #2: Youth are a bunch of pirates

January 30, 2012

  Some companies are marketing to youth even though they are deathly afraid of them.  They’re afraid that young people will take their brand and start tearing it apart.  They fear that a teen hacker is going to poke holes into their product and ruin in for everybody. Sure, there are teens out there who [...]

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